Use case · Industrial suppliers
Document search at industrial suppliers
At a supplier, every part carries a chain of documents: initial sample inspection report, material certificate, release, revision status. When the customer audits or complains, that chain has to be available within hours - and it sits in four systems.
Usually the process accepted fastest
What is different here
What it actually turns on at industrial suppliers.
Evidence is mandatory, not a convenience
Initial sample inspection reports, material certificates to EN 10204, process releases. Whatever cannot be evidenced counts as not done, regardless of whether it was.
The revision status decides
Customer drawings change, and with them the releases. Which revision applied to which batch is the first question asked in a complaint.
Every large customer brings their own filing
Their own portal, their own numbering logic, their own forms. The same information therefore exists several times over and in different shapes.
Systems we connect here
- CAQ systems
- PLM
- Customer portals
- Network drives
- ERP
- Mail archive
If yours is not listed, that is not an exclusion. Where no interface exists, we build one - that is the most demanding part and it is our trade.
The rule that only applies here
At a supplier, document search is a liability matter. What cannot be found within hours in an audit does not exist as far as the auditor is concerned.
The process
Where a person is needed - and where they no longer are.
- ClaudeLab from here
Step 01Person
Question
Intake
Step 02ClaudeLab
Search
Gathering
Step 03ClaudeLab
Answer
Output
The difference
The same process, once as it is today and once with us.
Step 01 · today
Step 01 · with us
Step 02 · today
Step 02 · with us
Step 03 · today
Step 03 · with us
What we build
- Component 01
- Existing filing is opened up - without you having to tidy it first.
- Component 02
- Answers come with a source: which document, which passage, which revision.
- Component 03
- Permissions stay as they are - what someone may not open today, they will not see here either.
Degree of autonomy
Pure enquiry runs independently, because it changes nothing. Anything that creates or sends a document is a different process.
Where it does not fit
If the records contradict each other, the search makes that visible - it cannot resolve it. Sometimes that is the actual finding.
Frequently asked
Is this worth it at industrial suppliers?
At a supplier, document search is a liability matter. What cannot be found within hours in an audit does not exist as far as the auditor is concerned. Whether it pays for you depends on your volume - the audit establishes that.
We use a different system from the ones listed. Does it still work?
Yes. The ones listed are those we most often meet at industrial suppliers - a list, not a precondition. Where no interface exists, we build one.
What do we have to provide?
Read access to the archives that are to be searched - network drive, mail archive, DMS. A permissions rule: who may see which records. The system adopts it, it does not work around it. A dozen typical everyday questions as touchstones. Nothing more is needed to start.
How will we know it works?
On 50 prepared questions, at least 85 % come back with an answer and a correct source. Every answer names the document it came from - no source, no answer. Nobody sees records through the search that they could not open directly.
How long does implementation take?
3 to 5 weeks, depending on the state of the filing.
Does the AI decide on its own?
Pure enquiry runs independently, because it changes nothing. Anything that creates or sends a document is a different process.
When is this not worth it?
If the records contradict each other, the search makes that visible - it cannot resolve it. Sometimes that is the actual finding.
The same process, in general
This page shows the fit at industrial suppliers. The process itself is sector-independent - what matters is whether it repeats.
Document search in generalTell us where your time goes.
In the audit we record the process, work out what is worth automating, and you get a plan with fixed prices - credited against the build if you go ahead.